Delete Your Yarnbie Account

You can delete your Yarnbie account and the data linked to it at any time. Deletion is permanent and cannot be undone.

Delete from inside the app

  1. Open the Yarnbie app.
  2. Go to Settings.
  3. Tap “Delete my account”.
  4. Confirm the deletion.

Your account is removed immediately and you are signed out.

If you no longer have the app

Email support@yarnbie.com with your Yarnbie username, or from the email address linked to your account. We verify the request and delete the account within 30 days. You do not need to install the app to make this request.

What is deleted

  • Your profile and username
  • Your generated patterns and saved projects
  • Your comments, likes and encouragements
  • Who you follow and who follows you
  • Your chats with the Yarnbie assistant
  • Your notification tokens and sign-in credentials

If you previously used Yarnbie on more than one device, every account record belonging to you is deleted together.

What is kept, and for how long

Purchase and billing records are kept by our payment providers (Apple, Google or Polar) for as long as tax and accounting law requires. Where the law requires it, we also keep moderation records of reported content. Neither is linked to your profile after deletion. Backups are rotated and overwritten within 30 days.

Delete only some of your data

You do not have to delete your whole account. Inside the app you can remove individual items at any time:

  • A generated pattern — open it from Pattern Book and tap the delete icon
  • A shared project — open the project and tap the delete icon in the header
  • A step inside a project — open the step and delete it
  • A comment — press and hold your comment, then choose Delete
  • A chat with the Yarnbie assistant — swipe the chat left in Messages and tap Delete

Each item is removed permanently as soon as you confirm; your account and everything else stays as it is. For anything not listed here — for example your usage and analytics data — email support@yarnbie.com and tell us what you want removed. We reply within 30 days. The retention rules described above apply to these requests too.

Subscriptions are separate

Deleting your account does not cancel an active subscription. Cancel it first in your App Store or Google Play subscription settings — or, for purchases made on our website, in the billing portal of your receipt email. Otherwise billing continues after the account is gone.

Questions

Write to support@yarnbie.com.